Help Center
Why is a recent visit not mentioned on my bill?

Depending on your health plan benefits and the services you received, it can sometimes take several weeks to process the bill after a visit. These bills will appear in your online statement as soon as your insurance has been processed. Please check back in a few days.

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If you have more questions, one of our support representatives is here to help.
Wait times may be longer than normal
Speak with a representative over the phone, Mon-Fri 8AM to 5PM EDT.

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