Help Center
Am I eligible for financial assistance?

Eligibility is determined on case-by-case based on Medicaid status (if applicable), household income, and household size. To check eligibility, navigate to your billing portal and click "Unable to pay your bills? See options".

Need more help?
If you have more questions, one of our support representatives is here to help.
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Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8AM to 5PM EDT.